Marketing and Operations Manager

The role will largely consist of supporting management in operational matters, internal communications and running the various marketing activities of the business, which will have a direct impact on the business as it grows.

We are looking for someone who can take ownership of the marketing and events calendar, is a self-starter, a natural communicator and problem solver, and who can bring greater consistency and efficiency to work flows and new ideas about how we can improve our marketing function and better engage the Team with investors and prospective clients.

This includes:

• Operational:
  Attending key internal meetings, (which are mostly virtual), and confirming and circulating actions.
  Liaising with the Directors, minuting board meetings and ensuring key decisions are communicated appropriately.
• Administrative Support:
  Help manage the team’s calendar, schedule appointments, and coordinate meetings.
  Handle incoming and outgoing correspondence, emails, and phone calls where directed.
  Prepare and edit documents, reports, and presentations.
  Maintain and organise marketing files and documents.
• Project Coordination:
  Assist in the planning, coordination, and execution of marketing campaigns and events.
  Track project timelines, deadlines, and deliverables to ensure they are met.
  Collaborate with the wider team to ensure projects run smoothly.
• Data Management:
  Assist in data collection, analysis, and reporting.
  Maintain and update marketing databases and contact lists.
  Prepare and distribute marketing reports as required.
• Market Research:
  Conduct research on industry trends, competitors, and customer preferences.
  Compile data and present findings to the Board for strategic decision-making.
• Events:
  Organising and executing marketing events, both virtual and in-person, as well as keeping the team aware of relevant external marketing/networking events.
  Managing post-event activity such as attendee list updates, and drafting content from events which can be used on the website and LinkedIn.
  Marketing & Events Calendar: Regularly updating and managing the marketing & events calendar
• Social Media:
  Drafting engaging LinkedIn posts which will increase content reach; engage with Ruffena’s target audience; raise brand awareness.
  Monitoring engagement and making suggestions for improvement.
• Website management: Regularly updating the Ruffena Capital website with high quality content, ensuring news items and case studies are up to date.
• Content production:
  Collating and sending out monthly and quarterly newsletters, ensuring newsletter distribution lists are regularly updated with relevant contacts.
  Assisting with copywriting and proofreading content.
• PR & Communications: Ensuring the list of PR contacts is up to date and coordinating the drafting and distribution of upcoming PR and news.